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COVID-19 Procedure change: When you arrive for your appointment, we ask you please text us at (828) 692-0561 with your name, pet's name, and parking space number. We will follow with a message that directs you how to proceed. See our home page for more details.
Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at the office.
Our hospital is open Monday to Friday from 7:45 a.m. to 5:30 p.m. On Saturdays we are open from 8:30 a.m. until noon. The clinic is closed on Sunday.
2. Do I need to have an appointment?
Yes, patients are seen by appointment.
3. What forms of payment do you accept?
Cash, Check, Debit, Mastercard, Visa, Discover and American Express
4. Can I make payments?
Payment in full is required at the time of service.
5. At what age can I have my pet spayed or neutered?
Spaying or neutering is recommended at 4 to 5 months of age for cats and small breed dogs. At that age, pets will have completed their initial series of vaccinations and be well-protected against a variety of serious viral and bacterial diseases. To those owners of large or giant breed dogs, we are now recommending that spaying or neutering be delayed until after 6 months of age. This advice is based upon recent studies that have demonstrated a link between early spaying and neutering and the development of certain types of cancer later in life. Ask our doctors for their recommendations for your pet.
6. What is the pre-anesthetic blood screening?
This is a blood test that is run here in the hospital prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
7. How long do the sutures stay in after my pet's surgery?
Procedures involving sutures or staples require them to be removed in 14-21 days following the surgery. Absorbable sutures may also be used, which typically dissolve in 8-12 weeks.
8. Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors, cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.
9. Do you board pets?
No, not at this time.